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Personal Data Processing and Protection Policy

This Policy defines the procedure, conditions, purposes, and processes for the collection, processing, storage, use, transfer, and protection of personal data of clients, visitors, and users of the GENEVITY Longevity and Quality of Life Center website.

Individual Entrepreneur Kateryna Kharkivska

1.General provisions
This Policy has been developed in accordance with the Constitution of Ukraine, the Law of Ukraine "On Personal Data Protection", the Law of Ukraine "On Information", and other regulatory acts. By using the website or services of the Center, you consent to the processing of your personal data under the terms of this Policy.

2.Data controller
The data controller is Individual Entrepreneur Kateryna Kharkivska (GENEVITY Longevity and Quality of Life Center). Contact details for data protection inquiries are listed on the website's contacts page.

3.What data we collect

  • Last name, first name, patronymic
  • Date of birth
  • Contact details (phone, email, messengers)
  • Health information voluntarily provided during medical consultation
  • Data on bookings and visits
  • Technical data: IP address, device type, cookies, traffic source

4.Purposes of processing

  • Provision of medical and related services
  • Communication about appointments, visit reminders, post-visit follow-up
  • Maintaining medical records in accordance with legislation
  • Site administration and service quality improvement
  • Compliance with tax and other statutory requirements
  • Marketing communications, subject to separate consent

5.Legal basis
Processing is carried out on the basis of your consent, performance of the contract for the provision of medical services, compliance with legal requirements, and the legitimate interests of the data controller.

6.Retention period
Personal data is retained as long as necessary for the purposes of processing and within the periods prescribed by healthcare legislation, archival, and tax regulations. Medical records are kept for the statutory periods applicable to medical files and related documents.

7.Disclosure to third parties
Personal data is not disclosed to third parties except: upon the request of state authorities within the scope of legislation; to engaged data processors for technical functions (hosting, email, SMS, analytics) under confidentiality agreements; with your explicit consent.

8.Cookies and analytics
The site uses cookies and analytics tools (Google Analytics, Meta Pixel) to measure audience and improve service. You may opt out of non-essential cookies via your browser settings.

9.Your rights
You have the right to: receive information about processing conditions; obtain a copy of your data; correct inaccurate data; request deletion on lawful grounds; restrict or object to processing; withdraw consent at any time; lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

10.Security measures
Technical and organizational data protection measures are applied: access control, encryption of transmission channels, backups, and staff training on confidentiality principles.

11.Changes to this Policy
The Center reserves the right to update this Policy. The current version is always available at this link with the date of the last update indicated.

12.Contact for data inquiries
To exercise your rights, withdraw consent, or submit a request regarding personal data, please contact the Center's administration by phone or email as listed on the contacts page.